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CyReport for Microsoft Teams
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CyReport for Microsoft Teams
Empower workers with dashboards, alerts, advanced analytics and reporting in Teams.
Get started with CyReport for Microsoft Teams
Learn more about CyReport details & experience on AppSource
Advanced analytics and reporting for Microsoft Teams
CyReport is aimed at business users who require an easy-to-use workplace analytical and reporting solution to provide business insights into your Microsoft Teams productivity, interactions, trends, call quality, call queues, communication costs and much more.
What gets measured gets managed. CyReport helps you monitor the Key Performance Indicators that drive your business and test the impact of strategies to improve them.
Customers love CyReport
- “I gave up on Power BI, CyReport had it all out of the box and I can customise my dashboards and reports so much easier”
- You can be up and logging your Teams performance metrics in minutes
- What gets measured gets managed, its so important for our business improvements
- CyReport tells us how many of our staff’s calls are going to voicemail
- CyReport shows us how many of our customers hung up before we answered them
- CyReport gives us a dynamic list of all the abandoned callers for us to call back
- CyReport grows with us, as we learn we want to know more
Get informed on the who, when and how, of your Microsoft Teams communications, customer services performance, and more
Use CyReport Designer to create your own reports & dashboards or select from the included professional templates
Share contextual reports & dashboards into Teams channels using Teams embedded custom tabs and adaptive cards for alerts
Powerful Dashboards
- Out of the box templates or create your own with our powerful dashboard designer
- Wide range of data widgets & tools
- Add in Teams as an embedded app or in customised tabs
- Customisable alert thresholds management and send via adaptive cards, emails and/or SMS
Adaptive Cards – Alerts
- CyReport uses Adaptive cards to alert key personnel, teams and stakeholders on important information in your business communications
- Send dashboard thresholds and alerts, links to key trends and reports and more
- Send to Teams users or channels
Powerful Reports
- Out of the box templates or create your own with our powerful reports designer
- Wide range of graphical charts & tools
- Powerful filters and smart selection data management
- Add in Teams as an embedded app or in customised tabs
- Schedule sending reports via adaptive cards
Access more recurring revenue and professional services with your Microsoft 365 customers by offering Cytrack CyReport Reporting & Analytics for Microsoft Teams
Advanced analytics and reporting for Microsoft Teams
CyReport is aimed at business users who require an easy-to-use workplace analytical and reporting solution to provide business insights into your Microsoft Teams productivity, interactions, trends, call quality, call queues, communication costs and much more.
What gets measured gets managed. CyReport helps you monitor the Key Performance Indicators that drive your business and test the impact of strategies to improve them.
Massive opportunity
Microsoft Teams has a vast user base and established ecosystem. By integrating our reporting analytics solution with Teams, partners can tap into this extensive network and potentially reach a wider audience.
Elevate your market positioning
Associating our reporting analytics solution with your Microsoft Teams offerings provides unique selling points, differentiating your offerings and gaining a competitive edge in the market.
Improved Productivity
By providing our reporting analytics solution embedded within Microsoft Teams, our Partners enhance the productivity of your clients. Microsoft Teams becomes a one-stop platform for both collaboration and data analysis, reducing the need to switch between different applications.
Sustained professional service revenues
Are driven by customers’ continuous desire to progress with CyReport. As their knowledge grows, so does their appetite for more intricate dashboards and comprehensive reports to analyze and report on business performance.
Security and Compliance
Leveraging Microsoft Teams’ security features ensures that our reporting analytics solution adheres to stringent security and compliance standards. This reassures partners and customers regarding data protection and regulatory requirements.
Cross-Sell Opportunities
Integrating with Microsoft Teams opens up opportunities for cross-selling other Cytrack products and related solutions. Partners can explore synergies and present a holistic suite of solutions to customers.
Customer Satisfaction and Retention
Offering our comprehensive reporting analytics solution integrated with Microsoft Teams enhances customer satisfaction. It meets customers needs for a consolidated platform and fosters long-term relationships, potentially leading to increased customer retention rates.
Partner Tenancy Dashboard
Our unique partner dashboard provides insights across your client user sites such as number of users licensed and key performance statistics such as call volumes, abandoned rates, agent availability and more. Partners can create unique services, threshold alerts and consultancy to your client base with this powerful tool.
Market Positioning and Competitive Edge
Our reporting analytics solution is on the Appsource and Teams Store and available via the Microsoft Marketplace. Our Partners use this association as a unique selling point, differentiating their offerings and gaining a competitive edge in the market.
Evolve alongside your clients
We offer a highly adaptable suite of modular applications that customers can seamlessly integrate as they advance in sophistication.
Augment & Amplify your Microsoft Teams Calling solutions
Increase your recurring subscription revenue and profitability from Microsoft Teams services and license sales.
Co-branding Portal
Add your business logos to our apps for differentiation and corporate standing.
Differentiate – yourself by showcasing deeper expertise in Microsoft Partner solutions.
Cytrack Partner Engagement
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- Deployment Training Programs
- Marketplace lead referrals
- Partner Micro Site
- Sales, Marketing, Deployment & Support materials & documentation
- Case Studies
- Demo Movies and Partner not-for-resale license programs
- Cytrack personal Partner Account Managers
Sales Toolbox
CyReport for Teams micro site
2 min intro of CyReport for Teams
5 min demo walkthrough
Solutions Overview Brochure
CyReport for Teams – Purchasing via the Microsoft Marketplace Walkthrough
Cytrack Deployment Services – CyReport Analytics for Teams – Scope of Service and Engagement
Why CyReport for Partners — Seller Guide
Subscribe to CyReport for Teams on the Microsoft marketplace
CyReport – get it on Appsource here
CyReport for Teams Deployment & Support Guide
Adoption Poster (QR code)
Pitch Deck pptx
CyReport for Teams Online User Guide
CyReport Product Overview pptx
Reports within CyReport pptx
CyReport Analytics Course for Teams
Manage your business communications
Uncover data insights in Teams
Embrace the future of business communication with Microsoft Teams & Cytrack CyReport Reporting & Analytics
Get informed on the who, when and how, of your Microsoft Teams communications, customer services performance, and more
Use CyReport Designer to create your own reports & dashboards or select from the included professional templates
Share contextual reports & dashboards into Teams channels using Teams embedded custom tabs and adaptive cards for alerts